In order to provide you with interactive credit card processing information, BigeDirect collects, uses, and shares certain information about you. This policy explains what we collect, with whom we share it, and how you can interact with BigeDirect in order to ensure the accuracy of the data we collect, use, and share.
The information BigeDirect collects from you helps BigeDirect better serve the online community by continually personalizing the electronic BigeDirect provides. BigeDirect collects and maintains the following data:
BigeDirect receives and stores all information that you enter on our website and our billing pages. This includes;
a) credit card sign-up page: the url you are purchasing goods or services from, your e-mail address, your language preference, your credit card number, your expiration date, your first name, your last name, your address, your city, your state, your zip, your country, and your agreement to be bound by BigeDirect terms and conditions;
b) check sign-up page: the url you are purchasing goods or services from, your bank’s aba routing number, your checking account number, your check number, your e-mail address, your first name, your last name, your date of birth, your phone number, your street address, your city, your state, your zip code, the name of the person on the account, your agreement to be bound by BigeDirect’s terms and conditions; and
c) telephone invoice billing: your telephone number. You are obligated to provide BigeDirect with accurate and up-to-date information, and failure to provide BigeDirect with such information could void any Agreement between you and BigeDirect.
We use the information that you provide for such purposes as processing your purchase request, responding to customer service inquiries, loss prevention, improving our service, communicating with you, and allowing our clients to provide customer service and fulfill their obligations to you.
BigeDirect receives and stores certain information whenever you download web pages, or send us e-mail or forms. For example, BigeDirect employs “cookie” technology. We do this so that we can recognize you when you re-visit our URLs. Additionally, we identify the numerical IP address assigned to your computer by your Internet Service Provider.
BigeDirect often requests a confirmation when you receive and open an e-mail communication delivered by BigeDirect . We archive all e-mail sent in and out of our network, and we identify the origination IP address of all mail sent into our network. We require that you refrain from “forging headers” or sending “SPAM”.
From time to time, BigeDirect requests and receives information from third parties and compares it to the information that you have provided. The main purpose for this is that of loss prevention.
BigeDirect will release data when we believe the release is appropriate to comply with the law, enforce our Agreement, and protect the contract rights of our Clients. BigeDirect passes the following data to the owner/operator of the website from which you are purchasing goods and services utilizing BigeDirect Complete:
a) credit card sign-up page: the url you are purchasing goods or services from, your e-mail address, your language preference, your first name, your last name, your address, your city, your state, your zip, your country, and your agreement to be bound by BigeDirect’s terms and conditions;
b) check sign-up page: the url you are purchasing goods or services from, your e-mail address, your first name, your last name, your date of birth, your phone number, your street address, your city, your state, your zip code, the name of the person on the account, your agreement to be bound by BigeDirect's terms and conditions; and
c) telephone invoice billing: your telephone number.
Other than detailed above, BigeDirect will contact you and request your permission prior to sharing your data with third parties. Generally, BigeDirect will offer a promotional product or service on behalf of a third party, rather than allow the third party to contact you directly. In any event, other than detailed above, BigeDirect will contact you at the location provided by you at enrollment when we desire to share your information with a third party, or, BigeDirect will present you with a “check-box” requesting that you opt-in to any third party mailing lists. Should you desire to “opt-out” of any such mailing lists, simply do so by sending an e-mail using our contact page.
BigeDirect utilizes Secure Socket Layer (SSL) software when receiving and transmitting electronic payments. BigeDirect encrypts the information you provide. BigeDirect reveals on the last five digits of your credit card numbers when processing your transaction internally, and we reveal the entire number when communicating on a private dedicated line of communication with our acquiring bank. Additionally, BigeDirect employees the following security measures:
BigeDirect employs a username password scheme in order to limit and archive access to its computer network by its employees, and third parties.
BigeDirect’s facility utilizes automatic locking doors that require a special security card for entry, and different levels of access exist throughout the BigeDirect campus. BigeDirect video tapes key areas of its facility.
BigeDirect allows you to access to certain information about you for the limited purpose of viewing, updating, and in some instances deleting from our system any information deemed inaccurate. Any requests to access your information may be directed to our customer support, please see the “contact page”
BigeDirect does not request, or knowingly collect identifiable information from children under the age of 18. BigeDirect does not knowingly use or share personal information from users under the age of 18 with third parties. BigeDirect does not give children the ability to post messages or otherwise distribute information about themselves. BigeDirect does not offer children any promotions involving games, prizes, or any other activity that would induce a child to divulge personal information. Any issue respecting your children’s privacy may be directed to our customer support, please see the “contact page”
Spam is flooding the Internet with many copies of the same message, in an attempt to force the message on people who would not otherwise choose to receive it. e-mail spam targets individual users with direct mail messages and costs the sender very little to send. Most of the costs are paid for by the recipient or the carriers rather than by the sender.
BigeDirect doesn’t condone the use of spam and the sending of unsolicited e-mail in any form, nor do we control other Web sites involvement and/or practices in this area.