Personal Identification Information:
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Site, fill out a form, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, and other relevant information as appropriate. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal Identification Information:
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
Web Browser Cookies:
How We Use Collected Information:
BigeDirect may collect and use Users’ personal information for the following purposes:
- To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from Users.
- To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information:
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Compliance with GDPR:
BigeDirect is committed to complying with the General Data Protection Regulation (GDPR) principles and requirements. We will ensure that personal data is collected and processed lawfully, transparently, and for specific purposes. We will also respect individual rights, implement appropriate security measures, and provide adequate mechanisms for data subjects to exercise their rights under the GDPR.