Security Center
As a payments infrastructure company, our security continually evolves to meet the rigorous standards of the global financial industry. Our security stack was designed for reliability, confidentiality and operational continuity.
Segregated funds
Client funds are never mixed with BigeDirect’s.
Assets are fully segregated from operational accounts.
Certified infrastructure
We meet the highest international security standards.
Regular penetration testing by third-party experts.
24/7 infrastructure monitoring and alerting.
Continuity & resilience
Our platform is always on.
Hosted on redundant cloud infrastructure
Quarterly recovery testing and automated failover
Incident response procedures reviewed and rehearsed
Access control
Only the authorised people can access the right data.
Multi-factor authentication (MFA)
Multi-signature for payouts validation
Role-based permissions for all users
Session timeouts and device-level security enforcement
Data protection
Your data stays encrypted and recoverable.
End-to-end encryption in transit and at rest.
Daily backups.
Secure deletion policies aligned with GDPR.